Small Business

We get hired to do something. We do it. We are courteous and responsive, but we do it and move on. That's the way business works. Right? That model works perfectly as long as everything works, [...]

How much is my email address worth? Certainly more than I would have guessed. Last week, I traded my email address to the Fairmont Turnberry Resort in Aventura for four days of Internet access in [...]

If you are wondering why it is all about me and how I feel, it's because it is. I am what matters. I am the goal. I am the prize. I am customer, hear my roar.

Wow. I went in for a battery and came out with a business lesson. That is my job, too, and probably yours. Get people in to your store -- or on to your website -- and then convert them. Make them [...]

I interviewed a loan officer the other day who told me that while a loan application may give him the numbers he needs, he still “banks the man (or woman).” He explained that a person’s character [...]

I know we are already in resolution-breaking mode, but here is a simple goal for 2011 that would help all of us who are looking to keep our business doors open this year.

It has been a common tagline for print ads and radio spots for generations. “No job is too big or too small, we do it all.” Variations of this theme can be found in ads for companies in [...]

At the time of this writing, I am sitting in a Chick-fil-A restaurant in St. Augustine, Fla., working on email newsletters and trying not to be overly distracted by the surprisingly compelling [...]

My house is having a bad week, and it turned to me for help. Being the handy guy I am, I turned to my phone. There was some water reaching my ceiling from the attic, so I called a roofer, who [...]

Other than your mom, spouse and kids (before they become teenagers), do people really know what makes you special? Do your clients actually understand what you bring to the table? Can they see [...]