Inspiration

We get hired to do something. We do it. We are courteous and responsive, but we do it and move on. That's the way business works. Right? That model works perfectly as long as everything works, [...]

If you are wondering why it is all about me and how I feel, it's because it is. I am what matters. I am the goal. I am the prize. I am customer, hear my roar.

Now, before I get all judgmental, I readily admit that I would be very unlikely to recognize a change in a friend’s house color, either. The point is that people often don’t recognize better, [...]

I interviewed a loan officer the other day who told me that while a loan application may give him the numbers he needs, he still “banks the man (or woman).” He explained that a person’s character [...]

"It's about what you write, not how well you write it." Like a dagger to the heart, those words from a new email newsletter client pierced my writer's soul and made me question the purpose of [...]

Other than your mom, spouse and kids (before they become teenagers), do people really know what makes you special? Do your clients actually understand what you bring to the table? Can they see [...]

Even in a world where shocking images are delivered on a daily basis through the Internet and cable news channels, what is happening in Haiti right now is difficult to comprehend. The devastation [...]

I was walking through Wal-Mart the other day, when I passed three young kids just kind of messing around. As I zipped pass them on my way to find a phone cord, the biggest one looked around and [...]

Running a business well is like riding a bike. Not because you never forget how, but because getting off to a good start does not always ensure long-term success. Riding a bicycle in a [...]

Ever notice how many things seem like they should be fun until you actually do them? What is really sad is that we have done most of those things before - and we should know better. For me, [...]